The insurance wallet built for modern UK life

Rehuman aggregates every policy you hold, parses the documents with AI, and gives you a complete, plain-English picture of your cover — in one place.

From document chaos to clear cover

01

Document Ingestion

Connect Gmail or Outlook with read-only OAuth. Rehuman searches your inbox for policy certificates, schedule PDFs, and renewal notices. Only insurance-related documents are flagged. Manual upload via drag-and-drop and email forwarding to a secure inbox address are also supported.

02

Automated Parsing

Documents are passed through a fine-tuned NLP pipeline trained on 150,000 UK insurance documents. It extracts: policy number, insurer, coverage type, sum insured, excess, named exclusions, start date, expiry date, and key conditions. Parse time averages 90 seconds per document.

03

Portfolio Mapping

Extracted data is structured into a unified coverage map. The engine detects overlapping policies, identifies protection gaps against your declared asset and liability profile, and assigns a coverage score per category (property, vehicle, health, liability, travel).

04

AI Q&A Layer

Ask questions in plain English against any policy or your entire portfolio. "Does my motor policy cover driving in France?" or "What's my maximum public liability payout?" The model returns the relevant clause plus a direct answer, not a wall of PDF text.

05

Alerts & Digests

Renewal alerts at 45 and 7 days before expiry. Monthly digest with a plain-English summary of upcoming renewals, any policies that changed terms, and outstanding gaps. Delivered to your registered email or as a push notification via the mobile app.

What the Rehuman engine handles

Document Understanding

Rehuman's parser handles scanned PDFs, digital certificates, broker-formatted schedules, and insurer portal exports. It resolves common formatting inconsistencies across AXA, Aviva, Zurich, RSA, Allianz, and 88 other UK carriers automatically.

OCR accuracy exceeds 97% on standard policy documents. Multi-page schedules are processed as a single logical document, so nothing is missed across appendices or endorsements.

Coverage Analytics

The analytics layer tracks coverage across six standard categories: buildings, contents, motor, liability, health/medical, and travel. Each category shows total sum insured, active policies, and excess obligations.

Comparative analysis flags where your cover differs from median cover for users with a similar property and income profile. You decide what to do with that information — Rehuman does not sell your data to insurers.

Security & Compliance

All policy documents are encrypted at rest using AES-256 and in transit over TLS 1.3. Access tokens for email integrations are stored in an isolated, air-gapped key vault with 90-day automatic rotation. Rehuman holds FCA registration number 987432 and complies with UK GDPR and the Data Protection Act 2018.

You can export a full data dump or permanently delete your account at any time through the settings panel. Deletion is processed within 24 hours and confirmed by email.

Mobile Wallet

The iOS and Android apps present your policy stack in a card-based wallet view. Each card shows insurer, policy type, coverage limit, expiry date, and a one-tap link to the underlying document. During a claim, you can share a verified policy certificate directly from your phone.

The app works offline for document viewing. Sync happens in the background when connectivity is restored. Biometric authentication (Face ID / fingerprint) is available on supported devices.

Integrations

Current live integrations: Gmail, Outlook, Apple Mail. Broker portal connections (PolicyExpert, Simply Business, Go.Compare) are in closed beta. An open REST API is available on Business and Enterprise plans for connecting Rehuman data to your own systems, including Zapier and Make (formerly Integromat) support.

Webhook support for renewal events, gap detection alerts, and policy expiry allows your team's tools to react to insurance changes without manual checks.

Business Accounts

Business plans support multi-user workspaces with role-based access (Owner, Admin, Viewer). Finance teams get a shared portfolio view across all company policies. HR teams can manage employee benefit policies separately with a per-head coverage summary.

Compliance exports in CSV and JSON formats include full audit trails of who accessed or shared which policy document and when.

Built for reliability

Performance

  • Average document parse time: 90 seconds
  • API response time: under 120ms (p99)
  • NLP extraction accuracy: 97.3% on standard UK policy formats
  • Supported document formats: PDF, DOCX, TIFF (scanned)

Security

  • Encryption at rest: AES-256
  • Encryption in transit: TLS 1.3
  • OAuth token rotation: every 90 days
  • FCA-registered (UK). UK GDPR compliant.

Infrastructure

  • Hosted on AWS UK South region (London)
  • Automated daily backups, 30-day retention
  • SOC 2 Type II audit in progress (target: Q3 2025)
  • 99.9% uptime SLA for Professional and Business plans

Coverage

  • 94 UK insurers currently supported
  • 6 insurance categories: property, motor, health, liability, travel, pet
  • Policy types: personal and commercial lines
  • New insurer additions released monthly

Ready to see your coverage clearly?

Book a 20-minute walkthrough with our team. We'll import your first three policies live.

Request a Demo